This website is run by Transport East. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- you cannot modify the line height or spacing of text
- we can’t guarantee the full accessibility of our PDF documents or Word documents to screen reader software
What to do if you cannot access parts of this website
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- email comms@transporteast.gov.uk
We’ll consider your request and get back to you in 14 days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: comms@transporteast.gov.uk.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Transport East is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.
Non-compliance with the accessibility regulations
Some of our PDF's or Word Documents may not be accessible.
How we tested this website
This website was last tested on 04/10/2023. The test was carried out by Community Action Suffolk. The test was performed using the Wave Accessibility software.
We tested:
- our main website platform, available at transporteast.gov.uk
What we’re doing to improve accessibility
We are constantly looking at our website accessibility alongside our website developers and where we can improve on it we will. We follow a specific set of guidelines to ensure all our content meets the WCAG 2.1 Standard.
This statement was prepared on 11/10/2023. It was last updated on 11/10/2023.